Contact
Support and keys live in the Telegram bot. It is the same chat that issued your key, so there is nothing to look up and no ticket number to remember. Write what happened and a person replies.
Where to write
- Telegram: the bot behind every button on this site, for setup help, a lost key or a question about plans
- Email: [email protected] for legal, press and partnership requests
- Usual reply time: within the hour in the bot during the day, within one working day by email
What to tell us
Your device, the app you use for the key, the country you tried and your network: Jio, Airtel, Vi, BSNL or a Wi-Fi network. A screenshot of the error helps. Never send the key itself by email and never share a Telegram login code with anyone. We will not ask for one.
No phone line and no support accounts on social networks. Anyone who says otherwise is not Akimbo.